(Tom Grant Financial Services Ltd t/a Viaduct Financial Services and OneLife)
We, Tom Grant Financial Services Ltd act as intermediary (Broker) between you, the consumer, and
the product provider with whom we place your business.
Pursuant to provision 4.58A of the Central Bank of Ireland’s September 2019 Addendum to the
Consumer Protection Code, all intermediaries, must make available in their public offices, or on their
website if they have one, a summary of the details of all arrangements for any fee, commission,
other reward or remuneration provided to the intermediary which it has agreed with its product
What is commission?
For the purpose of this document, commission is the payment earned by the intermediary for work
undertaken on behalf of both the provider and the consumer. The amount of commission is
generally directly related to the quantity or value of the products sold.
There are different types of commission models:
Single commission model: where payment is made to the intermediary shortly after the sale is
completed and is based on a percentage of the premium paid/amount invested/amount borrowed.
Trail/Renewal commission model: Further payments at intervals are paid throughout the life span
of the product.
Indemnity commission is the term used to describe a commission payment made before the
commission is deemed to be ‘earned’. Indemnity commission may be subject to a clawback (see
below) if the consumer lapses or cancels the product before the commission is deemed to be
Other forms of indemnity commission are advances of commission for future sales granted to
intermediaries in order to assist with set up costs or business development.
General insurance products
General insurance products, such as motor, home, travel, health, retail or liability insurance, are
typically subject to a single or standard commission model, based on the amount of premium
charged for the insurance product.
Profit Share arrangements
In some cases, the intermediary may be a party to a profit-share arrangement with a product
provider and will earn additional commission. Any business arranged with these product providers
on a client’s behalf will be placed with the product provider because that product provider is at the
time of placement, the most suitable to meet the client’s requirements, taking all the client’s
relevant information, demands and needs into account.
Life Assurance/Investments/Pension products
For Life Assurance products commission is divided into initial commission and renewal commission
(related to premium), fund based or trail relating to accumulated fund.
Trail commission, bullet commission, fund based or renewal commission are all terms used for ongoing payments. Where an investment fund is being built up though an insurance-based investment product or a pension product, the increments may be based on a percentage of the value of the fund or the annual premium. For a single premium/lump sum product, the increment is generally based on the value of the fund.
Examples of products include Life Protection, Regular Premium Life Assurance Investments, Single
Premium (lump sum) Insurance-based Investments, and Single Premium Pensions.
Investment firms, which fall within the scope of the European Communities (Markets in Financial
Instruments) Regulations 2007 (the MiFID Regulations), offer both standard commission and
commission models involving initial and trail commission. Increments may be based on a percentage
of the investment management fees, or on the value of the fund.
Commission may be earned by intermediaries for arranging credit for consumers, such as mortgages.
The single, or standard, commission model is the most common commission model applied to the
sale of mortgage products by mortgage credit intermediaries (Mortgage Broker).
Clawback is an obligation on the intermediary to repay unearned commission. Commission can be
paid directly after a contract is concluded but is not deemed to be ‘earned’ until after a specified
period of time. If the consumer cancels or withdraws from the financial product within the specified
time, the intermediary must return commission to the product producer.
The firm may also be remunerated by fee by the product producer such as policy fee, admin fee, or
in the case of investment firms, advisory fees.
Other Fees, Administrative Costs/ Non-Monetary Benefits
The firm may also be in receipt of non-monetary benefits such as:
- Attendance at product provider seminars
- Assistance with Advertising/Branding
To view commission rates for each of the providers that our firm deals with, which for ease of reference is in alphabetical order, please open or download the PDF document linked below.